If you are attending the service for a face-to-face appointment, to collect condoms or medicines please wear a face mask or face covering and maintain social distancing whilst in the clinic and waiting area. We have a dedicated contact for CSW's.
If you require assistance or further information on our testing and treatment programmes you can call or text for appointments with our specialist team:. We are receiving a high volume of calls and may not be able to answer your call today.
Appointments will be booked according to your initial clinical assessment; this means you may not get an appointment on the same day that you call. We thank you for your patience and ask that you are respectful to our call handlers otherwise your call may have to be terminated.
As a result of the Coronavirus outbreak and national guidance we have had to make some changes to our clinics. Haymarket Health, Loughborough Health Centre and Oakham clinics are open for booked appointments only - no walk-in patients. Where we are able to, we are opening some of our other clinics very soon.
Please see the 'All Clinics ' on our website for individual clinic information. All clinics are appointment onlyplease call All service users will be asked these questions before an appointment is booked and before being permitted to the clinic.
Q: Are you currently experiencing any symptoms of coronavirus cough, fever, shortness of breath or feel unwell? Q: Do you have coronavirus, or have you been in contact with someone who has confirmed coronavirus?
Q: Have you recently returned from a holiday from a destination that is listed as high risk and requires you to isolate? If you have answered yes to any of these questions please protect yourself and others and stay at home and self-isolate.
Commercial Sex Workers. We will not criticise, judge or challenge you, or the work you do. We will always treat you with privacy, respect and dignity.
We have a strict confidentiality policy followed by all staff. We will always carry an ID badge that clearly tells you our name and who we work for. If you require assistance or further information on our testing and treatment programmes you can call or text for appointments with our specialist team: 8am - 4.
Commercial sex workers
Thank you for your booking request, further information will be sent to you by in the next 5 working days. Hide this message.
All service users will be asked these questions before an appointment is booked and before being permitted to the clinic Q: Have you lost the sense of taste or smell or both?